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VR Game Global Community Manager

Qualifications

 

  • The person who truly loves and understands Real VR Fishing and this community

  • The person who is active within various communities (Facebook / Discord) and has experience managing them

  • The person who has achieved good results through managing and collaborating with Influencers

  • Excellent written and verbal communication skills in English

  • Creative thinker with fresh ideas to activate our community

  • Detail-oriented, self-motivated, and able to bring initiatives

Primary Responsibilities

  • Analytics (collecting and reporting data from our social channels)

  • Content creation (posts on our social content - both written and visual)

  • Customer support (dealing with inquiries from our users via email, communities, and live chat)

  • Influencer relations (nurturing relationships with high-profile brand ambassadors) Copywriting (email marketing and in-game copy)

What you will do

Community Engagement

  • Create content, including editorial posts for use across multiple channels, polls, and contests to engage the community, build loyal fans and spread positive sentiment.

  • Help the team to develop a community management strategy

  • Develop innovative community management practices as we grow our game

  • Monitor, report, and drive key community engagement performance metrics (e.g., reach, engagement, player sentiment)

Community Moderation

  • Build excitement and relationships on behalf of our game(s) by contributing to community engagement programs and monitoring community sites and forums

  • Manage (RVRF) community with an eye toward encouraging good community behavior and improving the overall tone of the community sites and forums

  • Extend program beyond (RVRF) websites to build external relationships with community partners such as fan sites, influencers, players, teams, and volunteers

 

Player Feedback

  • Provide meaningful feedback to game teams on the community’s sentiment, concerns, and suggestions

  • Help evaluate and manage new tools to provide better feedback based on solid metrics and analysis

Communications

  • Interface with other departments to represent and lobby for community interests. In particular, draft requirement documents for new initiatives being developed by other teams as it relates to community

  • In conjunction with the development team, manage development and delivery of clear, concise messages to players

  • Report relevant metrics for (RVRF) community team to managers to keep them abreast of team progress, risks, and challenges. Escalate departmental issues to managers where appropriate

Preferred Qualifications

​Record of success in building gaming communities

 

​Please submit the following documents to HR@devsunitedgames.com:

  • Resume

  • Portfolio

  • Cover Letter

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